Archive for the ‘Social Media’ Category

Korea: Seeing Opportunities in High Def

Thursday, November 19th, 2009

Korea's LinknowPart of my job is to create strategies for driving Junos certification. Korea was the first country in the world to meet their certification target in 09, so I was understandably eager to meet this industrious group in person.

As I exited my plane in Seoul I was met with a long series of beautiful HD LED flat-screens from Samsung—a brand giving the mighty Sony a run for its money. This is a country with no shortage of technological innovation or social media adoption.

In fact, the Korean marketing team I spent time with was incredibly eager to embrace social media prior to our meetings; they’d already taken themselves to social media classes, and expressed a keen interest in breaking ground with new marketing opportunities and social media tools.

A core inhibitor of immediate adoption for some of the social networking tools coming out of Silicon Valley aren’t in language, so there’s a need to create analogues. The result has been a wave of parallelisms similar to what I found in China:  for search they’ve got NAVER instead of Google—a product that made slight adjustments to the model to suit the Korean market. For youth Social Networking Sites (SNS) they’ve got Cyworld instead of Facebook, and for professional SNS they have Linknow is, instead of, you guessed it, LinkedIn.

Because of a cultural divide between personal and professional life, SNS hasn’t made the leap as quickly from personal uses to commercial uses, and that represents a huge opportunity. With the industriousness I saw in our Juniper Korean office, however, I predict that this time next year it will be a different story entirely.

Case in point: within 24 hours of our visit, the first Korean Juniper Twitter account made its debut:  http://twitter.com/juniper_korea. Juniper is in good company, as both Oracle and IBM also have new and reasonably active Twitter accounts in Korea as well.

Is there other social media use within the Korean B2B market I’ve missed? I’d love to hear your experience and opinions.

And please follow our new friends in Korea as well. Way to go Korea Juniper team!

RSS and Oracle – User Driven Feeds, Great Idea!

Wednesday, April 22nd, 2009

RSS …

RSS provides the ability for you to syndicate your company’s content and it enables subscribers to read content without actually visiting your website. Not a bad approach in today’s world of online marketing. Letting people consume content they way they prefer is always the best approach.

The B2B company to follow is Oracle. Their content organization and volume by user type is amazing.

In The Know With RSS

Monday, February 16th, 2009

I’ve been working with the Juniper online team over the past few months on a series of 10 modules focused on the benefits of using social media in the marketing mix.

Take a look at one of the modified decks and let me know what you think.

B2B Brand Building in a Digital World – Pt.1

Friday, November 7th, 2008

Not so long ago, marketing professionals got the message out through a variety of mediums including direct mail, events, print ads, press releases, radio, television, telemarketing, bill boards, and a bit of online afterthought.

Each approach still has its place in the B2B marketing mix, but an online, techno-driven strategy and vision is now absolutely vital to global brand-building.

These new online outlets have the ability to change public opinion rapidly. So how can a B2B company define, and engage, in the world of social media?

Although the social media universe is constantly evolving, post by post by post by post by post by post (okay, you get it!), the B2B categories I’ve used to guide my online and social media approach include:

Online forums & blogs
Content and reputation aggregators
Social media networks
Search – natural and paid
Rich media

With a well-designed and functional B2B website (I know, I’m making assumptions here), understanding these five areas and implementing a “focused few” to begin with will make an immediate impact on your business.

Tip #1 — Link Often! – It’s good to connect and hear from others around the world …
Partners – IBM – A Smarter World is Resourceful … Love it!
Industry Experts – Webguild – Top 10 Social Media Lessons
Customers – SingTel – MioTV – Extremely cool!
Colleagues – J-Net Tawnee AKA Social Media Socialist
Company – Juniper Networks, J-Net Community
Gallery – Shock, Adobe showcases extraordinary work