Archive for the ‘online strategy’ Category

Five Sites to Watch in 2010 – Pt. 4 – Apple

Wednesday, April 21st, 2010

Apple - As one of the most recognizable brands in the world, Apple is a curious case study for social media implementation. Arguably, the company doesn’t really need it—who doesn’t already know about the brand, about Apple’s new products, or about its sales initiatives? All you have to do is open the newspaper. And sure enough, though there is plenty of opportunity to share information in the iTunes store, for instance, when it comes to the Web site and product lineup, the social initiatives run dry. Is there an official Apple Twitter account? It’s unclear.

At any rate, one area Apple seems increasingly interested in developing further is enterprise/B2B engagement. iPhones and iPads certainly opened the door to this, though they’re still largely considered a consumer device. Will the iPad be any different in adiption? If Apple thinks there’s a market for it among the business community, we can expect to see areas of Apple.com built out to speak to that market. It’s certainly something to keep an eye on. Who has and IPad out there? What do you think? Are you still getting crabby about the Apple/Flash support issue?

Five Sites to Watch in 2010 – Pt. 3 – SAP

Monday, February 22nd, 2010

SAP.com  

What really impresses me about SAP.com is that SAP is willing to try new things and use the home page to sandbox interesting ideas—like incorporating a partnership message into the solution pathway. SAP has also incorporated social media into the site to help sell solutions, which is a smart idea for products complicated enough to provoke questions that static text might not be able to address. But given that SAP’s services and solutions focus on social behaviors (e.g., CRM, ERP), it is notable that the site does not have a consumer-facing presentation of social initiatives to demonstrate the claim that SAP brings people and resources together. Will we begin to see linkage from these pages to the company’s Twitter or Facebook offerings? Given SAP’s interest in trying things out, I wouldn’t be surprised.

Is Bing the New Thing?

Monday, June 8th, 2009


True Confessions: I know very little about Bing!

However, I am finding it extremely important to get into the know now. A couple of great articles for those on the same journey:

Should we divert our Google budget now? I think I will wait it out a bit, but I am curious if others

B2B Brand Building in a Digital World – Pt.1

Friday, November 7th, 2008

Not so long ago, marketing professionals got the message out through a variety of mediums including direct mail, events, print ads, press releases, radio, television, telemarketing, bill boards, and a bit of online afterthought.

Each approach still has its place in the B2B marketing mix, but an online, techno-driven strategy and vision is now absolutely vital to global brand-building.

These new online outlets have the ability to change public opinion rapidly. So how can a B2B company define, and engage, in the world of social media?

Although the social media universe is constantly evolving, post by post by post by post by post by post (okay, you get it!), the B2B categories I’ve used to guide my online and social media approach include:

Online forums & blogs
Content and reputation aggregators
Social media networks
Search – natural and paid
Rich media

With a well-designed and functional B2B website (I know, I’m making assumptions here), understanding these five areas and implementing a “focused few” to begin with will make an immediate impact on your business.

Tip #1 — Link Often! – It’s good to connect and hear from others around the world …
Partners – IBM – A Smarter World is Resourceful … Love it!
Industry Experts – Webguild – Top 10 Social Media Lessons
Customers – SingTel – MioTV – Extremely cool!
Colleagues – J-Net Tawnee AKA Social Media Socialist
Company – Juniper Networks, J-Net Community
Gallery – Shock, Adobe showcases extraordinary work